Consumer-Driven Healthcare Likely to Go Mainstream
Wednesday, July 23rd, 2008The recent launches of Microsoft’s HealthVault and Google’s Google Health have increased the discussion over the past year on consumer driven healthcare—where consumers take a more active if not aggressive role in the management of their personal healthcare. The discussion of late, however, has fixated on the very real concern of privacy and security of personal health records.
However, when consumers order personal health records from MediConnect through Google Health they can be assured their records are kept completely private and secure. MediConnect, along with most healthcare providers integrated with Google Health, is HIPAA compliant.
So why are people worried? The concern probably comes at the point when the consumer places the information on their Google Health account. Many question whether the information can remain private.
This concern isn’t much different than a similar one shared when consumers first began providing their credit card numbers online to make purchases in the early e-commerce days. People were afraid their credit card numbers would be compromised, stolen, and used inappropriately. In that case, the industry worked together to protect the consumer to the point today when most people don’t think twice about giving a credit card number to make a purchase online.
The same is true of consumer driven healthcare. Recently, several organizations including Microsoft and Google agreed upon a set of privacy rules or standards related to online personal health records.
The privacy rules are outlined in a framework developed by Connecting for Health operated by the Markle Foundation.
In a Connecting for Health press release, “the framework defines a set of practices that can help protect personal information and enhance consumer participation in online personal health records.
“’Consumer demand for electronic personal health records and online health services will take off when consumers trust that personal information will be protected,’ said Zoë Baird, president of the Markle Foundation, which organized the consensus framework. ‘We have broken the typical logjam in health care and reached consensus among the health sectors and technology innovators, so internet health information products can flourish.’
“The announcement comes as technology companies, health care delivery systems, health insurers, large employers, and others are proliferating options for consumers to keep their own copies of health information and connect to health-related services online.”
There is no question consumer driven healthcare will continue to grow as trust in this framework increases. The personal health record will be at the center of this growing trend.
See the privacy framework from Connecting for Health
See the privacy framework press release